Services
Eight disciplines, one way of working.
Each service can be engaged on its own or combined. The scope, approach and deliverables below describe what a typical engagement includes; every project is shaped to its specific context.
01
Custom software development
Purpose-built applications for processes that generic tools cannot model well.
- Typical scope
- Internal tools, business process software, data processing services, APIs and back-office systems.
- Approach
- We begin with discovery workshops to map users, data and rules, then deliver in iterative increments with working software reviewed at each step.
- Deliverables
Source code in your repository
Architecture and decision records
Automated test suite
Deployment and operating notes
02
Web applications
Responsive, accessible browser-based applications for customers, partners or staff.
- Typical scope
- Customer portals, dashboards, self-service tools, content-driven platforms and administrative interfaces.
- Approach
- Interface design and engineering proceed together. We prototype key flows early, validate them with real users where possible and build with accessibility and performance in mind.
- Deliverables
Production web application
Reusable component library
Accessibility review notes
Analytics and monitoring hooks
03
Cloud architecture and infrastructure
Infrastructure designed to be reproducible, observable and cost-aware.
- Typical scope
- Cloud environment design, migration planning, containerisation, infrastructure as code and CI/CD pipelines.
- Approach
- We assess current workloads and constraints, propose an architecture with explicit trade-offs, and implement it as versioned code so environments can be recreated reliably.
- Deliverables
Architecture diagrams
Infrastructure-as-code definitions
Deployment pipelines
Monitoring and alerting configuration
04
Systems integration
Connecting the applications your organisation already uses so data flows where it is needed.
- Typical scope
- API integrations, data synchronisation, event-driven messaging and legacy system interfaces.
- Approach
- We document each system's data model and failure modes first, then build integrations with retries, logging and clear ownership of each data field.
- Deliverables
Integration services
Data mapping documentation
Error handling and alerting
Runbooks for common issues
05
Workflow automation
Reducing repetitive manual work by automating well-understood steps.
- Typical scope
- Document processing, approval flows, scheduled jobs, notifications and reporting pipelines.
- Approach
- We observe how work is currently done, identify steps that are stable enough to automate, and keep humans in the loop where judgement is required.
- Deliverables
Automated workflows
Process documentation
Audit logging
Handover training
06
Quality assurance and testing
Structured testing that makes change safer and defects easier to find.
- Typical scope
- Test strategy, automated unit, integration and end-to-end tests, manual exploratory testing and regression suites.
- Approach
- We prioritise tests around the most business-critical and change-prone areas, integrate them into the delivery pipeline and report results in a readable form.
- Deliverables
Test strategy document
Automated test suites
Test reports
Defect triage process
07
Technical consulting
Independent engineering advice for decisions that are expensive to reverse.
- Typical scope
- Architecture reviews, technology selection, codebase assessments, delivery process reviews and technical roadmaps.
- Approach
- We review documentation and code, interview the people involved, and present findings with prioritised, practical recommendations.
- Deliverables
Written assessment
Prioritised recommendations
Roadmap options
Review session with your team
08
Software maintenance and support
Keeping existing systems secure, up to date and able to evolve.
- Typical scope
- Dependency updates, bug fixes, performance improvements, small enhancements and incident response arrangements.
- Approach
- We agree a support scope and communication process, establish monitoring where it is missing and maintain a visible backlog of planned work.
- Deliverables
Regular maintenance updates
Issue and change log
Periodic health reports
Updated documentation